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Here you will find answers to the most important questions about our products and our service.
What is THC-X?
THC-X is a legal product category designed for an intense experience and complies with applicable legal requirements.
Are your products legal?
Yes, all our products comply with the applicable legal regulations.
Yes, we reliably ship within Germany.
How long does the shipping take?
The delivery time is usually 2–5 business days, depending on the shipping service provider.
Yes, all orders are shipped discreetly and neutrally packaged.
What payment methods are accepted?
We accept various secure payment methods that will be displayed at checkout.
Can I return my order?
Yes, returns are possible according to our return policy. Please note the corresponding conditions.
How do I store the products correctly?
We recommend storing the products in a cool, dry place and out of reach of children.
Are your products laboratory tested?
Yes, quality and transparency are our top priorities.
How can I contact customer service?
You can reach us anytime through our contact page.
Contact us
Kilogrammes is a brand that has emerged from a passion for quality, culture, and innovation. We collaborate with artists and collectives who share our values and create new perspectives.
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School Street 10, 98593 Floh-Seligenthal, Germany
